Last updated: 21 June 2025

Your satisfaction is our priority at KundanCrafts.

Returns & exchanges:
If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order at shubhamsinha5033@gmail.com or 9205772992. Include your order number and photos of the damaged product.

Non-returnable items:
Custom and personalized products cannot be returned or exchanged unless defective.

Refund process:
Once your return is approved, we will process a refund to your original payment method. Please allow up to 7–10 business days for the amount to reflect in your account.

Shipping for returns:
Return shipping charges will be covered by us only in the case of damaged or incorrect items.

If you have any questions about our policies, please reach out at 9205772997 or 9205772992.